Client System Support

Share this job as a link in your status update to Linked In. Job Title Client System Support Location Qatar, QA (Primary)Job Type Full-time Education Some College Coursework Completed Experienced (Non-Manager) Category Information Technology Job Description EPS Company is seeking a highly skilled Client Systems Support professional to maintain, troubleshoot, and repair IT systems at Shaw Air Force Base. The candidate will play a critical role in ensuring seamless IT operations and compliance with Do D and AFCENT standards. Requirements Qualifications: Security+ Certification Required U.S. Citizenship & Active Top-Secret Clearance with SCI Eligibility Required Experience in IT system maintenance, troubleshooting, and repair Knowledge of Do D/AFCENT standards and cybersecurity policies Proficiency in Help Desk operations and IT asset management Strong communication and documentation skills Key Responsibilities: · Provide prioritized service restoration as per the Escalation Matrix. · Instruct users on system operations and report unauthorized hardware/software changes. · Manage Help Desk tickets, ensuring proper documentation of all actions. · Support inspections, audits, and comply with Information Assurance standards. · Maintain equipment accountability, track hardware lifecycle, and ensure proper disposal per regulations. · Liaise with CST shop for i Phone management and provide knowledge transfer for office continuity. · Maintain warehouse facilities and transport hardware as required. · Develop and submit Client Systems Support Monthly Status Reports. Desired Skills/Other Considerations If you require accessibility assistance for open position, please contact the Human Resources Department (Located in NJ) at EPS Corporation. VEVRAA Federal Contractor, Equal Opportunity Employer (EOE) / AA Minority / Female / Veteran / Disabled / LGBT are encouraged to apply#J-18808-Ljbffr