Logistics Coordinator

We are a well-known and reputable logistics and freight forwarding company looking for a dynamic Logistics Coordinator cum Customer Service Executive.Responsibilities Securing booking confirmation from vendors.Maintaining SOP for customers.Following up on shipments with sales, customers, and vendors.Opening job cards with complete details.Process flow execution and monitoring.Customer liaison, feedback, and reporting.Service failure should be communicated to the salesperson and to the customer within the same day.CS will be the key contact and responsible for retention of the customer.Informing documents requirement / qualifying the documents / pre-alerts.Ensuring file and documents compliance.Raising dispute and follow up.Shipment tracking and updating.Periodical reporting.Dispute filing and follow up.CS will ensure that the jobs are handled as per the set SOP.Requirements At least 2 years experience in Freight Forwarding Industry in UAE.Knowledge in handling Food Product and sea freight.Should be versatile and committed professional.Must possess excellent communication skills in English, both written & verbal.Excellent interpersonal skills, workflow optimization and ability to learn from experience and pro-act in client servicing.*Please don't apply without these requirements* #J-18808-Ljbffr