Spa Brand Manager

Dubai, United Arab Emirates

Posted on 06/04/2025Are you ready for a daring challenge with the world’s hottest luxury hotel group? Disruptive by design, FIVE Hotels and Resorts is redefining ‘FIVE-star’ hospitality and setting the gold standard across the industry.Join the FIVE tribe and get ready to make waves.The Candidate A driven self-starter with excellent communication, leadership, and organizational skills. An astute creative and critical thinker who can conceptualize and implement innovative solutions in a fast-paced environment. Detail-oriented with a proactive approach and a can-do attitude. Outgoing and approachable, capable of connecting seamlessly with team members and stakeholders. As a Spa Brand Manager, you will deliver exceptional experiences across our award-winning destinations and unlock your potential in a vibrant environment.What We’re Looking For A Bachelor's Degree in Hospitality Management, Marketing, Business Administration, or a related field (preferred).Advanced certification or spa-specific qualification, with additional certifications a plus.Minimum of 5 years of leadership experience in a luxury spa, wellness, or hospitality environment.Strong understanding of luxury service expectations, industry trends, and wellness innovations.Excellent teamwork and collaboration skills.Strong organizational and leadership abilities.Impeccable communication skills in English; additional languages like Arabic are a plus.Proficiency in Microsoft Office, spa management software, and digital marketing platforms.Excellent interpersonal skills and a guest-centric mindset.Professional appearance adhering to FIVE’s grooming standards.Hands-on attitude with a positive, proactive spirit.Key Responsibilities Lead the spa’s brand vision, ensuring a luxurious guest experience.Act as brand custodian, embodying FIVE’s luxury ethos in all communications and environments.Represent the spa at events, collaborations, and media opportunities.Drive marketing initiatives and collaborate with internal and external teams.Manage relationships with wellness product partners and influencers.Report on brand performance and guest trends.Oversee daily operations, focusing on service quality and KPIs.Develop training programs to uphold luxury service standards.Monitor online and in-person brand sentiment and implement improvements.Innovate wellness offerings with sustainability and personalization in mind.Drive revenue through promotions and cross-departmental activations.Manage budgets, forecasts, and performance reports.The Team Our ‘FIVERs’ are cultured, confident, and hardworking. As a member of the FIVE tribe, you'll create memorable experiences for our guests and be part of a diverse, inclusive community that values culture, sustainability, and innovation.About FIVE Hotels and Resorts FIVE Hotels and Resorts is known for being disruptively different and uniquely daring. Our luxurious destinations in the Middle East and Europe offer boundary-breaking experiences in hotels, dining, and nightlife. Join us and challenge conventions on a global stage.Find out more at: fivehotelsandresorts.com #J-18808-Ljbffr