Operations Manager - Home Care

We are seeking a dynamic and experienced Operations Manager to join our team and oversee the day-to-day operations of our home nursing services. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and a passion for providing exceptional care to clients in the comfort of their homes.Responsibilities: Oversee the daily operations of the home nursing services, ensuring efficiency, quality, and compliance with regulatory standards.Manage and mentor a team of nursing staff, providing guidance, support, and training as needed.Develop and implement policies and procedures to optimize workflow and enhance the delivery of care.Coordinate with other departments, including HR, finance, and scheduling, to ensure seamless operations.Monitor and analyze key performance indicators to identify areas for improvement and implement strategies to enhance service delivery.Collaborate with healthcare professionals, clients, and their families to develop and implement personalized care plans.Conduct regular audits and quality assurance checks to maintain high standards of care.Stay current with industry trends, regulations, and best practices to ensure compliance and innovation in service delivery.Handle any escalated issues or complaints in a timely and professional manner, working towards resolution and client satisfaction.Qualifications: Bachelor's degree in healthcare administration, business management, or a related field (Master's degree preferred)Minimum of 5 years of experience in healthcare management, preferably in home nursing or a similar setting Fluent in Arabic and English (both written and spoken)Strong leadership abilities with excellent interpersonal and communication skills Proven track record of effectively managing teams and driving performance improvement Knowledge of healthcare regulations, policies, and procedures Ability to multitask, prioritize, and problem-solve in a fast-paced environment Proficient in Microsoft Office Suite and other relevant software applications #J-18808-Ljbffr