Unified Communications Expert

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Klanik We are currently looking for a talented Unified Communications Expert our team in Dubai !!!Responsabilities: Must have experiance in Microsoft Teams Participation in To IP/Visio evolution and transformation projects Business needs analysis in technical projects context – Functional requirements and technical specifications document realization Technical Service requests implementation – Configuration modification and expertise requests management Level 3 Support on To IP and Visio incidents – Users support Requirements: Strong Involvement in current Unified Communications Transformation project: Stream 1 - PSTN Connectivity Evolution: Replace Local telephony access with Regional Telephony Hub Stream 2 - New Device Policy and Standard Definition: Replace Hardphones by Softphones and Meeting rooms video-conferencing Renovation, Standardization and Deployment Stream 3 - UC Solution Refundation: Replace and Unify Enterprise Telephony solution for all CMA CGM employees - Customer Care Modernization On his/her scope, the expert is actively acting on Migration or operation plan adjustment, validation and/or coordination Change management, coordination and technical requests management Documentation realization and updates Incidents and problems management: technical analysis, coordination in incident resolution, RCAMaintenance in operational conditions (MRO) of To IP/Visio infrastructures Obsolescence, capacity and vulnerabilities managementaddition (s)he may be interacting on those areas : Business needs and request qualifications – be the link with Business analyst and technical experts in order to understand Functional requirements and technical specifications definition and potentially get some updates Configuration Audit and Continuous Improvement Plan management TECHNICAL ENVIRONMENTTo IP: Microsoft Teams, Direct routing, SIP, H323, Audiocodes SBC, ARM, OVOC, Cisco Call Manager, Call Manager Express, Unity Connection, Attendant Console, SME, Expressway, Voice Gateway, Jabber LAN/WIFI: Switching/Routing SD-WAN Velo Cloud User Proxy and Remote Access: Zscaler ZIA and ZPAWe are looking for someone with 5 years of experience in Unified Communications Production and Operations.Network technical skills are required.A good understanding of all the building blocks of the information system, application layers, servers, virtualization, Cloud will be appreciated You are looking for a great opportunity to be part of an amazing challenge, with great development possibilities ? This job is for you !About KLANIK: Klanik is an IT consulting company providing solutions to some of the world’s largest industrial and services groups for 10 years.We support our clients with the creation and development of their new products and services around 4 main business lines: ➜ Information Technology and Systems (IT & IS)➜ Dev Ops and Cloud➜ Big Data and AI➜ Cybersecurity Klanik is a community of +500 passionate experts empowering clients in 6 countries throughout Europe, Middle East and the Americas.Our Team is dedicated to offer our global clients project support while guaranteeing a consistent level of service alongside a commitment to excellence and strong core values.We’re always looking for smart, talented, driven, down-to-earth, fun-to-work-with people who want to make a positive and meaningful impact!Being a “KLANIK”That means being an out of the box thinker, a precursor who is keen to create, innovate and collaborate in an environment where you can enjoy being yourself and valued for your ideas. It’s being part of a community of experts that have a passion for and stay abreast of the latest technologies.You feel like a technology pioneer, full of creative ideas, supported by a strong know how and expertise in the latest technologies? We believe you could be a good fit to our culture!Our culture is our pride At Klanik, we believe that we are stronger together than we are alone. Trust, ethics, respect and transparency are deeply fixed in our culture, alongside with the pride in a job well done.Our community motto is that people give the best of them when they feel listened, respected and empowered to develop themselves. Therefore the better we treat our people, the bigger the success they will achieve. We apply those values on day to day basis among our teams, with our clients and even with our competitors.Being part of the Klanik community means relying on each other’s, learning from each other’s and growing all together. Our community fosters creativity, innovation and development within our teams to tackle more and more complex challenges and deliver the best solutions to our clients.Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Klanik by 2x Get notified about new Communications Specialist jobs in Dubai, United Arab Emirates.Senior Specialist - PR & Digital Communications PR and Communications Manager - Jumeirah Beach Hotel Corporate Communications Manager, AMET (Turkey)Communications Manager – Partnerships & Loyalty Programs Senior Executive - Communication Consultany Associate Strategic Communications & Marketing Manager Senior Executive - Communication Consultany Manager International Communications - National Talent Communications Manager, AWS MENAT, AWS Comms EMEAInternal Communications & Events Manager Manager - Corporate Communications (Emirati)Communications and Engagement Manager (m/f/d)Digital Content and Communication Specialist Assistant Manager Corporate Communications (Emarati Talent)Manager - Content (PR and communications)Dubai, Dubai, United Arab Emirates 3 hours ago We’re unlocking community knowledge in a new way. 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