Remote Tech Support Engineer: Data-Driven Troubleshooter

A technology company is seeking a Technical Support Engineer to manage and troubleshoot technical support cases. The ideal candidate will have 2-3 years of experience in customer or technical support roles, a Bachelor's degree in Computer Science or Engineering, and familiarity with RESTful APIs and programming languages. Strong communication skills and the ability to mentor others are essential for success in this position. The role may require participation in an on-call rotation.

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