Role summary:

Education Counsellor is responsible for providing educational guidance and assistance for students by planning schedules, determining appropriate education solutions, recommending courses and universities according to student's academic qualifications, interests and financial abilities. Counselling should be performed with focus on promotion of GSUK Partner Universities and delivered via phone, e-mails, one-to-one meetings at the Office, at Fairs, by presenting at Schools and Universities. Education Counsellor must follow up and track the advancement of students through all the stages: enquiry, application, conversion, visa support, enrolment, study.

The role requires a combination of academic advisor and sales/marketing skills in order to deliver a high-quality education guidance while promoting specific universities and converting inquiries into enrolments as per set targets.

General Conditions:

o Training: Provided

o Working hours:  Sunday to Thursday 9:00am to 6:00pm (incl. 1-hour lunch) - Saturday on rotation basis

Duties and Responsibilities:

Develop student's awareness of study opportunities in UK in order to recruit students to GSUK Partner Universities.

Follow-up with students who showed interest in studying in GSUK partner universities by using a range of technology and social media to contact students, in order to convert enquiries into applications.

Provide advice on suitable universities and majors based on applicants' previous academic performance and financial abilities.

Advise students on CVs, cover letters and interviews and hold mock interviews and application form reviews.

Perform admission functions by acquiring documents, completing Direct and UCAS applications, chasing offers

Counsel, apply and enrol students as per set target by ensuring conversion from lead to application and to enrolment.

Openly communicate and regularly update students and parents on application and enrolment progress.

Develop strong trustful relationships with Academic and Administration staff at Schools & Universities to facilitate the application and enrolment process.

Liaise with Partner Institutions to get up-to-date information about courses, applications, admission procedures and student advancement.

Provide visa support.

Maintains records of recruitment efforts per department guidelines.

Deliver regular reports on targets and compose a forecast for the next quarter.

Represent Global Study UK and Partner Universities at GSUK Education Fairs/info-sessions/School visits as well as at the local and partner's Events.

Assist in the research and development of contact lists for potential new marketing and recruitment channels, partnerships, and outreach.

Skills:

Excellent written, oral communication and interpersonal skills

Strong presentation skills

IT literacy, including MS Office, the internet and social media technologies

Ability to work by targets

Ability to multi-task and deliver work to strict deadlines

High level of accuracy and attention to detail

Ability to work independently and as part of a team

Commitment to Global Study's policy of equal opportunity and the ability to work harmoniously with colleagues and students of all cultures and backgrounds

Qualifications, Knowledge, Work Experience:

Bachelor's Degree or above from an accredited institution of higher education

Proven track record of relevant work experience; customer service or sales experience is beneficial

Expert knowledge of UK HE system

Awareness of UK immigration regulations, specifically Tier 4 Visa

Personal Qualities:

  Highly motivated, focused and results driven

  Optimistic, positive and supportive in all interactions with others

Other requirements:

To work at flexible schedule to meet customer's needs:

to work at weekends during Fairs/School Tours and other campaigns (approx. 8 Fairs/School Tours - 10 weekends a year)

To work extra hours if requested

To be accessible at weekends via phone/e-mail

To represent GSUK at Universities' Conferences

To travel to MENA region or UK if requested