Service Crew

• Welcome guests and lead them to their seats.
• Present menu, take orders, suggest and recommend menu items appropriately.
• Ensure that all customers? orders are properly placed for the kitchen to execute and deliver to guests properly.
• Attend and respond to guests? needs promptly and professionally.
• Up-sell additional food and beverage products to customers.
• Present bills to guests, collect payment and give to cashier and return change or credit card to guests.
• Perform general housekeeping and cleaning duties, including sweeping, mopping cleaning glasses, furniture and fittings.
• Work together with other crew members to provide good quality service.
• Report on time, in proper uniform and grooming.
• Execute any other duties as requested by immediate superiors.

Kitchen Crew

• Prepare, cook food and present food effectively and efficiently, meeting the company operations manual and gold standards.
• Assist in the preparation, cooking, garnishing, and presentation of food.
• Keep up to date with the current promotions and new items in the menu.
• Ensure that procedures for supplies, equipment, and work areas are in compliance to the established standards.
• Assist in keeping food wastage to minimum, through correct product measurement.
• Maintain good knowledge on standard food preparation through training by immediate superior and manuals provided by the company.
• Assist in keeping the kitchen clean, hygienic and tidy at all times.
• Always adhere to all company policies and procedures.
• Maintain good personal hygiene as well as high work and safety standards in the workplace.
• Report on time, in proper uniform and grooming.
• Assist in dish-washing.
• Execute any other duties as requested by immediate superiors.

• At least SPM/ customer service certificate, culinary certification or any related fields
• Passion for service, positive attitude and motivation, passion for cooking
• Good in customer service
• Good communication and customer relationship skills
• Good grooming and presentable
• At least 1 year of experience working in customer service
• Good written and verbal communication skills in English