Team Leader (Service)

• Welcome guests and lead them to their seats.
• Present menu, take orders, suggest and recommend menu items appropriately.
• Ensure that all customers? orders are properly placed for the kitchen to execute and deliver to guests properly.
• Attend and respond to guests? needs promptly and professionally.
• Up-sell additional food and beverage products to customers.
• Present bills to guests, collect payment and give to cashier and return change or credit card to guests.
• Perform general housekeeping and cleaning duties, including sweeping, mopping cleaning glasses, furniture and fittings and ensure that everything is properly done.
• Lead other crew members to provide team oriented service.
• Assist in training and motivating staff.
• Report on time, in proper uniform and grooming.
• Execute any other duties as requested by immediate superiors.

Team Leader (Kitchen)

• Prepare, cook food and present food effectively and efficiently, meeting the company operations manual and gold standards.
• Instruct kitchen crew and other workers in the preparation, cooking, garnishing, and presentation of food.
• Keep up to date with the current promotions and new items in the menu.
• Inspect supplies, equipment, and work areas to ensure compliance to established standards.
• Work safely around kitchen equipment and report any maintenance issues to the Culinary Manager.
• Assist in accurate food-ordering and stocking levels.
• Estimate amounts and costs of required supplies, such as food and ingredients.
• Assist in keeping food wastage to minimum, through correct product measurement.
• Maintain good knowledge on standard food preparation through training by immediate superior and operations manuals provided by the company.
• Assist in keeping the kitchen clean, hygienic and tidy at all times.
• Assist in dish-washing.
• Always adhere to all company policies and procedures.
• Maintain good personal hygiene as well as high work and safety standards in the workplace.
• Report on time, in proper uniform and grooming.
• Execute any other duties as requested by immediate superiors

• Computer literate in Word, Excel, PowerPoint
• At least SPM/ Professional Certificate in F&B management or its equivalent
• At least 2 years of experience in management of Food and Service Operations
• Passion for service, Positive attitude and motivation
• Good leadership / supervisory skills
• Good communication and customer relationship skills
• Good grooming and presentable
• Excellent written and verbal communication skills in English