OPERATIONAL

Initiate customer contacts and follow-up on sales to generate new business opportunities

Meets the required three clients per day

Manages assigned accounts to ensure client satisfaction and customer support

Builds and maintains professional, long lasting customer relationship

Proper keeping of records of transactions of purchase goods and sales

Acquiring a thorough understanding of key customer needs and requirements

Required to prepare various reports surrounding the metrics of sales

Responds to all inquiries, cancellation requests and sales requests within a specified time

Preparation of product costing and quotation for client's reference

Performs collection activities as required

Ensure customer receivables are paid on time

Responsible for finding new accounts meeting with prospective new business clients and managing existing clients

Evaluate assigned account's business processes and provide recommendations and enhancement to generate additional revenue

Creates business proposals for new existing opportunities

Gives up-to-date information relating to customer activities

Identifying new sales opportunities with existing accounts

Identifying and capturing potential new clients to develop new business opportunities

Ensure to reach the given target quota for the year

SUBMISSION OF REPORTS

Prepares and submit weekly forecast to Sales Admin

Prepare and submit monthly, quarterly and yearly forecast on the dateline specifies by Immediate Superior

Send SMS report every end of client visit to Immediate Superior cc: Sales Admin

Submit Daily Sales Activity Report every day. Option to submit not later than 7:45 AM of the following business day

ENHANCEMENT AND CONTINOUS LEARNING

Attend trainings and seminars as required by HR department/Technical department/Sales department

Continuous learning through web portal of principals or suppliers concerning products and solutions

Able to conduct product and solution presentation within office or customer premises

REPORTS TO MAINTAIN

Maintain customer database with the following information:

-Customer organizational chart covering (President, Operation/Logistic Department, Engineering Department, Purchasing Department)

-List of equipment purchased from SPL Tech Corp with purchased order, date of delivery, serial number

-Customer names with their designation, department and contact details (Direct Line, Mobile number, email address and company website)

Maintain files of records of customer: costing, quotations issued, customer PO segregated on yearly basis

Customer organizational chart covering (President, Operation, Purchasing, IT Manager)