Account Manager
Full time
at Promocell Marketing and Advertising in
Sharjah, UAE
Job highlights
Posted on June 27, 2019- Professional background in
- Job level Experienced
-
Pays salary of
AED 5,000 - AED 9,000 /month
(Fixed Salary)
Job details
Promocell Marketing and Advertising is looking for an Account Manager to handle the relationship with customers and manage projects (production and field staff)
In this role, you should work on managing and developing strong relationships with customers and stakeholders (customers, manufacturers, suppliers), connecting with key business executives, preparing reports, recruiting and monitoring the performance of field staff, supervising projects, as well as answering client queries and identifying new business opportunities among existing customers
Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Develop and modify processes to maximize efficiency
Develop trusted relationships with key accounts, customer stakeholders and executives and manufacturers and suppliers
Estimate, negotiate and develop budgets and timescales with management
Plan and organise project schedules
Determine account quality control standard
Re-negotiate timescales or schedules as necessary
Work closely with senior management, project management and finance management.
Ensure the timely and successful implementation and delivery of projects, according to customer needs and objectives,
Plan and organize training sessions and onboard and dispatch field staff
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and identify areas of improvement
Prepare bimonthly reports on account status
Assist with challenging client requests or issue escalations as needed
Requirements
Proven work experience as a Marketing Manager, Account Manager, Key Account Manager, Sales Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM, sales software and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Marketing, communication, Sales or relevant field
Required qualifications
BA/BSc Bus. Ad./Sales/Mark...
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