Program Manager, AE, Fulfillment by Amazon [FBA]

Program Manager, AE, Fulfillment by Amazon (FBA)Fulfillment by Amazon (FBA) is looking for a Superstar Program Manager. FBA is a growing business built around Amazon’s world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. This is an opportunity for you to advance your leadership and operational skills within a highly visible and strategic program. This is a chance to work in an innovative team and carve out an ambitious growth path for this channel.The successful candidate will be a person who enjoys owning business and taking those strategic decisions while striking the delicate balance between growth , seller experience and profitability.Key job responsibilities Responsibilities: - Own medium/long term planning and forecasting activities to increase FBA adoption across Middle East and North Africa.- Build a strategy/roadmap to fuel volume growth and in the process work with multiple stakeholder teams like account management, capacity planning, sales & operations planning and product team to execute the same.- Own certain P&L Line items related to strategic investment areas and balance the costs vs growth.- May have to own certain critical programs/processes directly that are critical to seller experience- Work with cross-functional teams to surface analytics/data points necessary to improve seller satisfaction and FBA adoption.Demonstrated Abilities: - Experience using problem solving and analytical skills in a business environment- Experience gathering and analyzing large amounts of data and delivering business improvements.- The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel.- The ability to use both formal and informal influencing skills across Amazon's cross-matrix organization is critical to the success of this role.- Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done.- High attention to detail and proven ability to manage multiple, competing priorities simultaneously.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLook Ups) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https: //amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Posted: March 4, 2025 (Updated 2 months ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. #J-18808-Ljbffr