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Female Branch Coordinator - Kuwait
Full time at Silkor Laser & Aesthetic Center in Al Kuwait

Female Branch Coordinator - Kuwait Full time at Silkor Laser & Aesthetic Center in Al Kuwait

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Posted on January 2, 2018

Job details

A Guest Service Coordinator is in charge of assisting the Branch Manager in the management and operation of the Silkor centre, and ensuring the highest quality of service to, and an enjoyable experience for, Silkor's clients.




Only candidates coming from the relevant industry will be shortlisted -

a) Laser/Aesthetics Clinic/ Dermatology; or


b) Health & Wellness / Medical Spa; or


c) Healthcare / Medical


Key Responsibilities -

The responsibilities of a Guest Service Coordinator include, but not limited to the following:

a) Handle incoming calls;

b) Schedule, follow up and reconfirm appointments;

c) Maintain contact with employees to ensure a proper work flow and that client matters are well addressed;

d) Integrate and up-date client files;

e) Handle client payments;

f) Manage and control stocks;

g) Provide, and ensure remarkable customer service is provided to clients;

h) Perform/monitor opening and closing duties;

i) Perform routine client outcalls;

j) Perform up-selling and cross selling of Products, Treatments and Packages; and

k) If required, replace the Branch Manager and act as the Branch Manager when the current Branch Manager is on leave or is otherwise absent.


Skills Required -

Experience in Sales & Customer Relation is a must aside from the following:

a) Excellent communication skills - English & ARABIC;

b) Good persuasion techniques;

c) Service and customer oriented; and

d) Outgoing, energetic, and friendly personality







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