Case Coordinator/Manager
Full time
at Arab French Home Health Care in
Al Ain, UAE
Case Coordinator/Manager Full time at Arab French Home Health Care in Al Ain, UAE
Job highlights
Posted on July 15, 2019- Professional background in
- Job level Junior/Entry Level
Job details
- Record cases information, complete accurately all necessary forms and produce statistical ;
- Coordinate and provide skilled communication, timely, effective, efficient, equitable and patient-centered.
- Handle case assignments, draft service plans, review case progress and determine discharge and transition plans.
- Help patients achieve wellness and autonomy.
- Facilitate multiple care aspects (Case coordination, information sharing, etc) with the Nursing Supervisor.
- Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
- Develop effective working relations and cooperate with the medical team through the entire case management process.
- Take the extra mile and interact with patients to keep track of their progress and to ensure high satisfaction.
- Promote quality and cost-effective interventions and outcomes.
- Assess and address motivational and psychosocial issues.
- Adhere to professional standards as outlined by protocols, rules, and regulations.
- Collect the required documents from patients and provide them to the Nursing Supervisor.
- Inform the Nursing Supervisor about new referrals or patient's related complaints.
- Acceptance of new referrals according to the Scope of Service.
- Accompany the Nursing Supervisor and clinicians to the patient's place of residence for assessments.
- Coordinate with the Nursing Supervisor and other healthcare facilities about admission or discharge of the patient.
- Coordinate with patient relatives for the requirement of any documents or change in the services or any update in the nursing schedule.
- Provide feedback from patients/ relatives to the Nursing Supervisor and the Management regarding the service provided or about staff attitude.
- Inform the patient regarding changes in schedule or service as per the Nursing Supervisor information.
- May be required to perform other job-related duties as may be assigned by the Mangaer from time to time.
- Coordinate with physicians or hospital concerned staff if there is a need to update the medical report according to the Nursing Supervisor recommendations.
- Conduct at least one monthly visit to patients in their place of residence accompanied by the Nursing Supervisor.
- Resolve patient related conflicts.
- Maintain confidentiality of patient's record.
Required qualifications
Master's in Public Health
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Arab French Home Health Care
To make comprehensive and advanced clinical services available to the public while emphasizing on delivering high-quality patient care services that transform health and enriches lives. We will be a leader in developing an innovative health care delivery system that utilizes our world-class staff members and our state-of-the-art facilities to respond to the needs of the
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Hiring company
Arab French Home Health Care
To make comprehensive and advanced clinical services available to the public while emphasizing on delivering high-quality patient care services that transform health and enriches lives. We will be a leader in developing an innovative health care delivery system that utilizes our world-class staff members and our state-of-the-art facilities to respond to the needs of the
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