Venue Manager

Oli Oli opened a second location in Doha, Qatar, and is inviting all interested individuals to join an amazing team dedicated to delivering exciting, joyful, differentiated, world-class, and incredibly fun experiences to children that nurture their innate curiosity and exploration.Oli Oli (meaning joy in Hawaiian) is a multiple award-winning contemporary children's museum that opened in 2017. Founded by passionate parents, Oli Oli features 6 interactive galleries with over 45 hands-on exhibits.The Oli Oli team is diverse, comprising members from over 15 countries including France, Taiwan, Kenya, Germany, India, Sri Lanka, Philippines, South Africa, Mexico, Ghana, Algeria, Morocco, Kazakhstan, Pakistan, and Bangladesh. More information can be found at or .The Venue Manager will serve as the brand ambassador for Oli Oli and oversee the daily operations at Oli Oli Doha. Responsibilities include: Adhering to Oli Oli's brand standards and values Embedding Oli Oli Doha within the local community and leading guest engagement and satisfaction efforts Implementing the creative calendar of events, activations, camps, and installations provided by the corporate office Fostering a culture of flawless guest experience and continuous improvement Managing back-of-house functions such as HR, Admin, Procurement, Finance, and Operations Taking ownership of financial performance, including leading sales and marketing initiatives Overseeing facilities management, including exhibits Reporting to and collaborating with the Oli Oli corporate office Founders' Background We are young parents passionate about making children happier, more creative, imaginative, informed, inspired, balanced, and amazed, with a focus on joy. Key Duties & Responsibilities Guest Engagement / Satisfaction Lead all aspects of guest engagement and satisfaction Ensure children and guests have memorable experiences through a talented, effective, kind, and committed team Position Oli Oli Doha as the preferred venue for children's play activities Promote Oli Oli's value as an informal learning environment to schools, nurseries, and educational authorities Measure and respond to guest feedback regularly, including collecting reviews, engaging with guests on the floor, and sharing feedback with colleagues to improve services Qualifications The ideal candidate should be empathetic, kind, compassionate, and experienced in caring for children and visitors. They should possess strong interpersonal and communication skills, creativity, self-direction, energy, leadership abilities, and a passion for working with kids. A relevant background and a proven track record of results are essential.