Service Desk Admin - Emirati Program

Deliver exceptional customer service by assisting clients promptly and professionally.Provide accurate information and support to customers to help them navigate services and procedures.Ensure all data entry is completed with 100% accuracy across all applications.Meet or exceed monthly processing targets (e.g., 250 applications per month).Assist in onboarding and mentoring new team members, setting a strong example of professionalism and work ethic.Provide support during periods of absence (sick leave or annual leave) to maintain smooth service operations.Maintain a high level of service quality and customer satisfaction at all times.Experience Required: 1–2 years of experience in customer service, administration, or government service support.Education & Qualifications: UAE national with valid UAE passport and family book.High school diploma or bachelor's degree.Strong understanding of UAE government processes and service center operations.High attention to detail and commitment to accuracy in data entry.Strong organizational and time management skills; able to handle multiple tasks efficiently.Capable of working independently and collaboratively within a team setting.Proficiency in both Arabic and English communication.Excellent interpersonal skills with a proactive approach to problem-solving.Additional Requirements: Flexibility to support different shifts or roles as needed to ensure continuous service.Positive attitude and dedication to delivering outstanding client experiences. #J-18808-Ljbffr