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Operation Manager
Full time through WSH Experts in Central, Singapore

Operation Manager Full time through WSH Experts in Central, Singapore

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Posted on May 16, 2019

Job details

Job Description

People Management - Manages, motivates and develops a small team of engineers and support analysts, ensuring that the service levels are met. Manages resources, resource forecasts and allocation of work activities.

Risk Management - Establishes and manages risk for the team's skill levels and adequate resources to ensure that risks are mitigated and problems are resolved, in relation to meeting the service commitments.

Planning & Control - Resource allocation/scheduling to meet the demands of delivering a service, taking into account changing/competing priorities or issues on services of a small to medium capacity

Business Orientation - Anticipates the impact of business issues on the operation support team and takes

appropriate action.

Operations - Focus and attention is primarily on the specific services which the team is delivering to their current user base.

Tools Mastery - Ensure adherence to agreed strategic tool-set, emphasizing the need for improved deployment and usage.

Job Requirements

Minimum Degree in related field with at least 5 years of relevant experience

Excellent communication skills and team player

Strong leadership skills to guide the team members to meet the organisation's expectation for productivity and quality

Detailed planner with strong analytical and problem solving skills

ITIL Certified

Min Year Of Experience: 5

Required qualifications

Any Degree

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