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Patient Relationship/Clinic Manager
Full time at Smile Dental Clinic in Dubai, UAE

Patient Relationship/Clinic Manager Full time at Smile Dental Clinic in Dubai, UAE

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Job highlights

Posted on May 8, 2019

Job details

  • Develop new marketing initiatives to reach targets and business goals 
  • Reach monthly targets with extreme marketing initiatives 
  • Manage the reception and the team appropriately 
  • Attend to patients by assisting them, greeting, welcoming, checking their insurance policies for them, helping out with treatment set up and treatment plan 
  • Follow up with new and existing Patients through recalls 
  • Evaluate feedback from patients and build on them to better patients experience at the clinic
  • Attend to patient complaints or concerns when the need arises 
  • Answer, screen and forward any incoming phone calls while providing basic information when needed 
  • Make appointments for patients through call or walk in patients 
  • Update appointment and schedule meetings/appointments 
  • Perform other clerical receptionist duties such as filing, photocopying, e mailing etc 
  • Arabic is a must
  • Knowledge of Social Media Channels is an advantage
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