Receptionist/Call Center Agent
Full time
at House of Enspa in
Dubai, UAE
Job highlights
Posted on May 1, 2019Job details
An award-winning group in spa and beauty industry is looking for female receptionist/Call Center Agent to join our premium chain of spas and salons in UAE.
Responsibilities and Duties:
- Ensuring the customer in-spa journey is managed efficiently and smoothly
- Accurate appointment setting and follow up using the computer booking system
- Answering all client and staff queries relating to service and products and marketing activities
- Answering a multi-line phone system and greeting and directing the clients and staff
- Handling all cash transactions in the spa
Qualifications and Skills
- Graduate or Undergraduate 2nd to 3rd-year college
- A friendly and professional tone and approach
- Displays positive body language at all times
- Excellent Customer Service Skills
- Ability to Multi-task
- Prior experience in handling multiple telephones.
- Computer skills with knowledge of booking systems.
- A reasonable level of math,
- Attention to details.
- Strong inter-personal and communication.
- Work requires willingness to work under a flexible.
- Eager, enthusiastic, punctual and motivated to take initiative
- Team Player, willing to accept challenges and able to meet
Required qualifications
Graduate
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