Customer Care Advisor
at Conduent in
Customer Care Advisor Full time at Conduent in Dusseldorf, Germany
Job highlightsPosted on April 30, 2019
- Experience in
- Professional background in
- Job level Junior/Entry Level
Pays salary of
EUR 20,266 - EUR 21,766 /year
(Fixed Salary with sales cycle of Less than 1 week)
Fluent German is a Must
Conversational English is a Must
We have an immediate opportunity for you to join our incredible team, working with one of the world's largest and most innovative technology brands.
How we make Conduent an amazing place to work:
Open plan offices
Fun and friendly environment
Supportive, opportunity driven company-culture
Break-out spaces and games room
Social events and parties
Regular office games and events
Out-of-office groups, clubs and activities
Incentives and spot prizes including red-letter days and international trips
Language sharing opportunities
Career development - 95% of senior roles are recruited internally
What we provide you with:
Permanent contract of employment
Full-time employment, guaranteed 40 hours per week
Performance based bonus
28 days paid holiday per annum inclusive of bank holidays.
Annual holiday increasing with years of service
Workplace Pension-Automatic Enrolment
Life Insurance scheme
Employee Assistance Phone line
Discounted Corporate Gym membership
Free eye test
Opportunities for career progression within 12 months
Access to comprehensive learning, training and development
What you'll be doing
This role is for customer support only so we'll never ask you to cold call and there's no selling either.
Instead, you will:
Provide customer support via Phone, Chat and Email, Social media for Android apps and hardware
Be truly awesome with customers and help us deliver outstanding customer satisfaction
Become a knowledge expert by using internal systems and training to stay up to date with the latest information
Identify and report emerging trends and customer issues to senior staff
Bring an awesome can-do attitude to the workplace!
Knowledge of the Android and iOS phones/tablets is helpful, however full training will be provided.
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