This job is expired and no longer accepting applications. See more Customer Service Representative jobs

Home UAE Dubai Customer Service Representative Spanish

Customer Service Representative Spanish
Full time at a Laimoon Verified Company in Dubai, UAE

Customer Service Representative Spanish Full time at a Laimoon Verified Company in Dubai, UAE

Share this job

Job highlights

Posted on April 21, 2019

Job details

Required for an inbound call center that caters to customers globally especially North and Latin America on Night Shift.

The company markets speciality branding cards for special occasions and these cards are highly customizable. The company's HQ is based in Germany.

Main Responsibilities

Key Responsibility is to provide quality customer support to customers for product information, customization options, pricing, Terms & Conditions, order status, and delivery schedules

Follow Policy & Procedures manual for customer service standards and customer engagement

Will be the point of contact for designated customer accounts for customer engagement

Work in close coordination with the designated HQ support team for product specifications and delivery schedules

Address problems with customer order flow, shipping delays, quality control issues, and customer deadlines. Ensure at all times customer satisfaction is the priority

Work with the manager for daily and weekly deadlines, customer satisfaction index, issues matrix and HQ deliverables

Qualifications & Experience

Minimum qualification of being a Diploma holder

Fluent in English and Spanish, both verbal and written

Minimum 3-year experience in inbound/outbound customer service

Worked in teams and can demonstrate customer service skills


Share this job
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
Improve your chance to get this job. Do an online course on Customer service starting now. Claim $10 promo towards online courses. See all courses
Hi Nina, Reach more people by sharing this job with your network.
Feedback Feedback