Their objective is to increase traffic and appeal to target audiences by creating pages, posts, and applications that will attract consumers.

Create a cohesive message and similar design elements to convey throughout a company's line of products, publications, websites, and other marketing materials.

Qualifications:

At least 6 months to 1 year of working experience in the related field is required for this position

Steady-going person who is patient, positive, energetic, enthusiastic, and a team player

Has the ability to multi-task across a variety of business areas

Excellent verbal and written communication skills (conversational, assertive and empathetic)

Must be able to work on a shifting schedule, holidays and weekends

Ability to empathize with the customer and remain professional at all times

Ability to translate complex information into understandable & actionable concepts (paraphrasing)

Ability to follow through on all commitments and identifies process improvements

Ability to tailor-fit the solution to the customer's problem

Willing to work on holidays/weekends or render overtime if necessary

Responsibilities:

Scheduling and confirming appointments.

Completes follow-up informational calls, emails and/or case updates to customers

Manage and resolve tickets via phone, live chat and email

Answering questions regarding products and services

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

Update customer information in the customer service database during and after each call

Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

Requirements:

Candidate must possess at least High School Diploma, Bachelor's/College Degree in any field.

Required language(s): English

At least 1 Year(s) of working experience in the related field is required for this position.

Flexibility in terms of changing schedules, and company and client policies

Ability to adapt to a fast-paced environment

Can multi-task