Senior Web Happiness Executive
Full time
at Jagole Sdn Bhd in
Sarawak, Malaysia
Job highlights
Posted on April 1, 2019- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
MYR 1,200 - MYR 2,000 /month
(Fixed Salary with sales cycle of Less than 1 week)
Job details
Support existing customer pool on their support request, explore and enhance the solution, bring greater and positive impact to solution's branding - Jagole.
Responsibilities
- Handling and solve users' support tickets via email (or Business Priority via live message)
- Monitor and update/maintain network and/or sub-sites overall performance
- Constantly explore and introduce new technologies, methodologies and concepts in web development in line with company direction.
- Replicate existing solution for similar new request/development
- Provide hands-on digital marketing technique to support existing customer pool and company's projects
- Prepare a complete set of project documentation such as functional design specification, user acceptance test procedure, operating and maintenance manual for software (SOP) and project completion report
- Debug and troubleshoot websites, determine route cause of problems/errors and correct/repair.
- To assist ad-hoc / others jobs as and when required
Requirement
- Candidate must possess at least a Diploma or Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent education.
- At least 2 years' experience.
- Good in English (verbally and written); Mandarin and Bahasa Malaysia are a welcome addition.
- Smart and get job done; Ability to discern between what users want and what they need.
- Have UX design sensibility
Required qualifications
diploma & degree
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