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Spa Supervisor
Full time at L' Fisher Hotel in Philippines

Spa Supervisor Full time at L' Fisher Hotel in Philippines

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Job highlights

Posted on February 26, 2019

Job details

Education level - college graduate

Communication skills - proficient in verbal and written English

Soft skills:

  • solid customer service and organizational skills; 
  • critical-thinking and reasoning abilities; 
  • ability to meet deadlines and multitask; 
  • mentally alert, attentive to details, has good/sound judgment; 
  • must have strong communication, sales and presentation skills; 
  • must be goal-oriented, flexible and creative under pressure; 

Technical skills - computer literate

Experience - with at least 2 years experience in a supervisory position in a hotel or resort setting

Personality - must be of good moral character

Duties:

Entertain when the guest arrives in Spa, having massage service; open the menu and introduce the price and the benefits per treatments; explain the duration of each massage service and the product use for massage.

All spa reports shall be submitted on time; no delayed service in submission of reports

Maintain in lowering expenses of the following guest supplies, linens and guest amenities inventory; Oversee the budgeting in ordering and receiving of supplies to maintain the level of inventory.

Control and supervise the performance of therapists and the rest of the associates, conduct refresher course if needed.

Maintain the cleanliness of spa such as the desk area, male and female washroom, massage cubicles and massage chairs area; ensure the linens, towels and guest supplies are sufficient before the operations start.

Maintain the services extend to guests on the assigned spa are up to standard.

Maintain good communication and working relationship with associate and ensure the policies and procedures are followed.

Oversee the scheduling of associates and the massage service of therapists to guest according to standards manipulation and execution.

Does the Cashiering and Receptionist job in the absence of the assigned persons in the specified position.

Report any damage/any defects, on the assigned spa section and other unusual happenings on spa to the attention of Executive Housekeeper; give recommendations if any improvement can be made.


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