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Community Manager
Full time at UP International in Bangkok, Thailand

Community Manager Full time at UP International in Bangkok, Thailand

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Job highlights

Posted on February 18, 2019

Job details

The Role:


  • Drive building operations and service excellency, creating a customer-focused service organization, where UP members can balance productivity and enjoyment in the work space.
  • Lead the efforts to build, support and maintain a collaborative community by facilitating the development of strong and productive connections between members to create member-to-member business interactions.
  • Actively pursue and bring in events that can benefit our community and members, and to manage the event process to ensure all member or non-member events are organized to the company standard.
  • Responsible and accountable for the monthly financial performance of the building including revenue, occupancy, member churn rate, expenses, operational KPI, community KPI, member satisfaction level, etc.
  • Developing, training and managing the Community team to enable them to fulfill their maximum potential.
  • Provide formal and on-the-job coaching to your team, and to ensure we execute on all objectives and achieve all goals as a team.
  • Identify and create partnerships that will benefit our community members and drive the promotion of their products and services.
  • Work with landlord and property management for your location to ensure smooth cooperation between all parties, and to solve problems if conflicts arise.
  • Responsible for daily, weekly, and monthly reports, analysis and performance reviews with management that tracks the performance of our community.
  • Be an influencer within the greater community: leading, influencing and enhancing the UP presence in your city.
  • Managing petty cash, team building budget, on-going operational cost, etc.
  • Other duties and responsibilities assigned by the company when needed.

Requirements:


  • College graduate is preferred.
  • At least 5 years of related experience and 2 years of management experience is required.
  • Proficient in basic computer skills.
  • Strong skills in communication, teamwork and people management
  • Passionate, driven and responsible.
  • Fluent in both English and Thai are required.

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