A successful candidate will ensure that all arrangements are made and confirmed prior to the training commencing and ensuring that all Ellae Training Academy standards are maintained throughout the training ;

In addition, he/she is responsible for building solid and meaningful relationships with our students. They will also have a high degree of comfort and proficiency using technology, strong organizational skills, sense of urgency, be a proactive communicator and demonstrates high customer service.

Essential Functions

• Promote all training courses provided by the Ellae Training Academy

• Student liaison regarding their training needs and requirements • Cost control- ensure that all costs incurred are quoted for and invoiced to the students timeously

• Co-ordinate training schedule for all training programs

• Co-ordinate all administration duties relevant to each training course

• Generate monthly reports (sales and cost analysis)

• Any other duties within the scope of work as assigned by the management

• Selling trainings to already existing customers and potential customers

Knowledge and Experience

• Good experience in a customer care environment, preference 6+ months experience

• Business Administrative skills

• Experience in automating processes and implementing new structures/processes

Qualifications & Skills:

• Bachelor's Degree in Business Administration/Engineering/Marketing/IT

• Negotiation and selling skills

Personal competencies

• Excellent communication skills, both verbal and written

• Ability to multitask different tasks

• Attention to detail Specific 

Job Skills

• Excellent administrative skills

• Organized

• Customer relations

Computer Skills

• MS Office - Word, Excel, PowerPoint 

• Google Docs, Sheets, Slides, Forms