Customer Support Executive
Full time
at PALMBEACH HOLIDAYS in
Kuala Lumpur, Malaysia
Job highlights
Posted on March 2, 2019- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
MYR 5,000 - MYR 5,500 /month
(Fixed Salary with sales cycle of Less than 1 week)
Job details
Providing help and advice to customers using organization's products or ;
Communicating courteously with customers by telephone, email, letter and face to ;
Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service ;
handling customer complaints or any major incidents, such as a security issue or a customer being taken ;
Issuing refunds or compensation to ;
Keeping accurate records of discussions or correspondence with ;
Analyzing statistics or other data to determine the level of customer service your organization is ;
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