Home Malaysia Kuala Lumpur CUSTOMER SUPPORT EXECUTIVE

CUSTOMER SUPPORT EXECUTIVE
Full time at PALMBEACH HOLIDAYS in Kuala Lumpur, Malaysia

CUSTOMER SUPPORT EXECUTIVE Full time at PALMBEACH HOLIDAYS in Kuala Lumpur, Malaysia

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Posted on January 30, 2019

Job details

Providing help and advice to customers using organization's products or ;

Communicating courteously with customers by telephone, email, letter and face to ;

Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service ;

handling customer complaints or any major incidents, such as a security issue or a customer being taken ;

Issuing refunds or compensation to ;

Keeping accurate records of discussions or correspondence with ;

Analyzing statistics or other data to determine the level of customer service your organization is ;


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