Customer Care Executive
Full time
at ClearDekho Eyewear Pvt. Ltd in
Delhi, India
Job highlights
Posted on January 21, 2019- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
INR 15,000 - INR 25,000 /month
(Fixed Salary)
Job details
• Able to manage CRM (Customer Relationship Management) software
• Handle Escalated Customer Issues
• Make Sure all Customer Care Meets Established Standard
• Manage both incoming and outgoing customer calls
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
Responsibilities and Duties
Eligibility Criteria
1. Any Graduation/Post Graduation
2. Should have excellent written & verbal communication skills
3. Should have excellent MS Excel Skills
4. Should be result-oriented & should have strong management skills
5. Good networking skills
6. Self-motivated, organized & strategic thinker
7. 2-3 years of experience required of working in customer care department
Required Experience, Skills and Qualifications
Experience: 2-3 years
Required qualifications
Graduate in any Stream
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