Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.

Draft quality assurance policies and procedures

Interpret and implement quality assurance standards

Review the implementation and efficiency of quality and inspection systems

Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality

Document internal audits and other quality assurance activities

Investigate customer complaints and non-conformance issues

Collect and compile statistical quality data

Analyze data to identify areas for improvement in the quality system

Develop, recommend and monitor corrective and preventive actions

Prepare reports to communicate outcomes of quality activities

Identify training needs and organize training interventions to meet quality standards

Coordinate and support on-site audits conducted by external providers

Responsible for document management systems

Assure ongoing compliance with quality and industry regulatory requirements.

Responsible for the release of export orders and assure they meet their country's special requirements.