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Compliance Officer
Full time at National Debt Advisors in Cape Town, South Africa

Compliance Officer Full time at National Debt Advisors in Cape Town, South Africa

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Posted on January 8, 2019

Job details

The Compliance Officer assists in managing the risk and behaviour of the business in order to assure alignment with internal policies and procedures as well as external regulatory requirements. This role will carry the responsibility of conducting audits and checks within various departments in the business in order to compare professional standards, check for accepted best business practice and minimize risk to the business. Compliance Officers will have the authority of a Team Leader and may act out corrective action in accordance with the company's rules and ;


Role Overview: 

Reviewing legislation

Communicating industry changes which may affect the business to all stakeholders* (review, may be a management function)

Providing learning and coaching support to employees

Applying disciplinary action

Minimizing and managing risk

Ensuring overall business compliance between and across all units

Provide the Compliance Manager with support with managing NCR Complaints


Requirements:

Matric/NQF Level 4 qualification

Registered Debt Counsellor (TBA)

A minimum of two years' experience in a call centre environment

A minimum of two years' experience in the Debt Review industry

A minimum of one year's experience in the Insurance industry

Experienced in call evaluations

An understanding of the Debt Review legal procedure


Responsibilities:

Conducting various audits within the business

Conducting internal investigations throughout the business units

Process and procedure comparison

Identifying process and procedural gaps

Reviewing legislation

Communicating industry changes which may affect the business to all stakeholders* (review, may be a management function)

Providing learning and coaching support to employees

Applying disciplinary action

Minimizing and managing risk

Ensuring overall business compliance between and across all units

Provide the Compliance Manager with support with managing NCR Complaints


Salary: Market Dependant

Required qualifications

Matric

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