Compliance Officer
Full time
at National Debt Advisors in
Cape Town, South Africa
Job highlights
Posted on January 8, 2019- Professional background in
- Job level Experienced
Job details
The Compliance Officer assists in managing the risk and behaviour of the business in order to assure alignment with internal policies and procedures as well as external regulatory requirements. This role will carry the responsibility of conducting audits and checks within various departments in the business in order to compare professional standards, check for accepted best business practice and minimize risk to the business. Compliance Officers will have the authority of a Team Leader and may act out corrective action in accordance with the company's rules and ;
Role Overview:
Reviewing legislation
Communicating industry changes which may affect the business to all stakeholders* (review, may be a management function)
Providing learning and coaching support to employees
Applying disciplinary action
Minimizing and managing risk
Ensuring overall business compliance between and across all units
Provide the Compliance Manager with support with managing NCR Complaints
Requirements:
Matric/NQF Level 4 qualification
Registered Debt Counsellor (TBA)
A minimum of two years' experience in a call centre environment
A minimum of two years' experience in the Debt Review industry
A minimum of one year's experience in the Insurance industry
Experienced in call evaluations
An understanding of the Debt Review legal procedure
Responsibilities:
Conducting various audits within the business
Conducting internal investigations throughout the business units
Process and procedure comparison
Identifying process and procedural gaps
Reviewing legislation
Communicating industry changes which may affect the business to all stakeholders* (review, may be a management function)
Providing learning and coaching support to employees
Applying disciplinary action
Minimizing and managing risk
Ensuring overall business compliance between and across all units
Provide the Compliance Manager with support with managing NCR Complaints
Salary: Market Dependant
Required qualifications
Matric
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