DUTIES AND RESPONSIBILITIES

• Customer Focus, Organise and develop a specific product customer account strategy.

• Maintain customer details and accounts.

• • Preparation and executions of presentations to customers.

• • Updating time to time all the visit report and are maintained in company data base on daily basis.

• Identify customers and report on development of business to secure new Business in Kenya

• Responsible for collections of outstanding and over dues from the customer in Kenya .

• Retaining of existing customer.

• Conversion of prospects to customer by convincing them to use our service. Once a prospects became a customer, he has to retain them for the repeated business.

• Keep self-updated on competitors activities and industry related information.

• Achieve budgeted revenue target. Establish and achieve profitability and sales goals.

• Demonstrate flexibility, adaptability, and integrity when facing frustration or adversity.

• Work in line with the organizational value set

• Stay up to date with Kenya market, industry developments

REQUIRED SKILLS

• Impeccable verbal and written English

• Active listening, Product knowledge

 • Rapport building, Closing techniques

• Post sales relationship management Required Experience

• Between four to five years of experience in Freight Forwarding/ Logistic company/ NVOCC

RELEVANT WORK EXPERIENCE

• Any Bachelors' Degree

• Candidates with a notice period of 15 days or less preferred.

• Experience in Sales /marketing and possess excellent communication and inter-personal skills

• Creative team player and results oriented individual.

ADDITIONAL:

• Proficient in CRM software.

• Understanding of perioperative date analytics and space planning.

• Experience building and maintaining relationships within a team.

• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).