Customer Service Representative
Full time
at a Laimoon Verified Company
in
Dubai, UAE
Customer Service Representative Full time at a Laimoon Verified Company in Dubai, UAE
Job highlights
Posted on February 19, 2019- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
AED 3,000 - AED 4,000 /month
(Fixed Salary with sales cycle of Less than 1 week)
Job details
Required for an inbound call center that caters to customers globally especially North and Latin America on Night Shift.
The company markets speciality branding cards for special occasions and these cards are highly customizable. The company's HQ is based in Germany.
Main Responsibilities
Key Responsibility is to provide quality customer support to customers for product information, customization options, pricing, Terms & Conditions, order status, and delivery schedules
Follow Policy & Procedures manual for customer service standards and customer engagement
Will be the point of contact for designated customer accounts for customer engagement
Work in close coordination with the designated HQ support team for product specifications and delivery schedules
Address problems with customer order flow, shipping delays, quality control issues, and customer deadlines. Ensure at all times customer satisfaction is the priority
Work with the manager for daily and weekly deadlines, customer satisfaction index, issues matrix and HQ deliverables
Qualifications & Experience
Minimum qualification of being a Diploma holder
Fluent in English and Spanish, both verbal and written
Minimum 3-year experience in inbound/outbound customer service
Worked in teams and can demonstrate customer service skills
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Show all questions(Your response will not be saved.)Hiring company
Confidential Company
It is a recently established company in Dubai with a young and dynamic team and great atmosphere to work with, which provides custom branding card program whereby anyone that qualifies may have the company produce one, or thousands of branding cards that meet the customer's requirements.
No of employees: 11-50
Established in: 2015
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Hiring company
Confidential Company
It is a recently established company in Dubai with a young and dynamic team and great atmosphere to work with, which provides custom branding card program whereby anyone that qualifies may have the company produce one, or thousands of branding cards that meet the customer's requirements.
No of employees: 11-50
Established in: 2015
-
Professional Customer Service Skills The Teachers TrainingAED 46Duration: Upto 2 Hours
-
Diploma in Customer Service Global EdulinkAED 178Duration: Upto 20 Months
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