Qualification:

- Min. of 5 years experience on Supervisor level in hotels and/or restaurant

- Diploma in Food & Beverage or related course

- Significant work experience in management and the hospitality industry

- Strong working knowledge of food and beverage service

- Ability to use restaurant management software

- Strong leadership skills

- Decisive and critical thinker

Duties & responsibilities:

- Oversee all front and back of the house restaurant operations

- Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

- Maintain quality control for all food served

- Analyze staff evaluations and feedback to improve the customer's experience

- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

- Oversee health code compliance and sanitation standards

- Seek ways to cut waste and decrease operational costs

- Generate weekly, monthly, and annual reports

- Train new employees and provide ongoing training for all staff

 -Attend quarterly P&L meetings