Viafone Account Manager
Full time
at CELS GROUP in
Dubai, UAE
Job highlights
Posted on October 13, 2018Job details
Viafone is looking for an Account Manager to join the team.
The technology is a brand new AI software platform that has yet to dominate the market but is in demand for building loyalty for businesses and customers alike by opening up 2 way communication in an innovative and interactive way.
JOB RESPONSIBILITIES:
• Generate leads
• Understand clients' needs
• Identifying the gaps in the market
• Creating custom solutions
• Building Chatbot platforms from scratch
• Presenting effective and efficient solutions
• Converting leads into clients
• Developing loyal customer relationships
• Ability to assess learning outcomes & solutions
• Assist and support Group Head of Loyalty & CX
• Manage all reporting about the health of customers' accounts
• To identify strategies which support the other business units to develop turn key solutions across multiple industries.
JOB REQUIREMENTS:
 We like honest people that are solution oriented, with initiative, rationale and the ability to adapt to the dynamic GCC market.
 A team member that is approachable, professional and eager to succeed.
 We want to have them onboard next week geared and onsite for GITEX.
 They would get a competitive basic salary + commission depending on qualification and experience.
 Relative work experience in the same Industry (Sales & IT) preferred, Project Management
 Willingness and ability to travel.
 College Graduate with relative course preferred.
Be part of a team thats looking ahead to the future.
We are excited to have you as part of the team!
About VIAFONE
For the past 10 years, VIAFONE's aim is to foster the relationship with customers before, during and after every "touch point" with brands, allowing an elevated customer experience
We Develop engagement technologies always raising new market standards such as Artificial Intelligence and machine learning based Chat Bot platform available on 9 messaging apps and our Salesforce's integrated loyalty Engine.
Please visit the following links to learn more:
About Loyalty & customer engagement:
About Chat-Bot:
Intro to CELS GROUP
WHY WE DO IT?
We support our clients in creating Preferred Meeting Places: a center for a community their most valuable asset.
We foster strong relationships based on emotions, for venues where culture, art, food, music and entertainment provide experiences that truly engage customers.
Our aim is to help manage retail hubs, where social bounds prove to be just as relevant as shopping related interests.
Shopping center as the "heart of a community": that is what we believe in.
WHO WE ARE
CELS Group expresses a multidisciplinary approach through six independent business units that work in a consistent way.
CELS - Customer Engagement Loyalty Solutions could be metaphorically considered as the brain that pinpoints goals, elaborates strategies and supervises the whole work.
CELS Events is the operative unit that deals with event design and production, while CELS Digital supplies A to Z technological solutions with hardware, software, and contents. Last but not the least, AFKAR Lighting provides the visual impact, producing custom conceptual festive lighting and audio-video installations that help retail and leisure venues build a noticeable and positive identity. Creative Productions supports the creation of the designs through technical production
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