We are looking for an Account Officer to support our Sales team to run successful sales campaigns to increase customer engagement and provide quality customer service. If you have good communication skills, organizational skill, analytical skill and would like to gain sales and marketing experience, we would like to meet you.

Responsibilities

Prepare new sales proposals and contract renewals

Schedule product demos

Contact customers via email or phone to answer queries or retrieve information about their account

Update internal databases (CRM) with account details

Perform back-office sales tasks to support Account Executives as needed

Research market trends and competition

Create reports on sales and marketing campaigns

Maintain digital and physical records of invoices and contracts

Address payment issues

Identify new revenue prospects

Requirements

Work experience as an Account Officer, Account Coordinator or similar role

Experience in customer service roles is a plus

Familiarity with Client Relationship Systems (CRM)

Good verbal and written communication skills

Time-management abilities

BSc in Marketing, Business Administration or relevant field