Call Center Executive
Full time
at Bubble laundry in
Abu Dhabi, UAE
Call Center Executive Full time at Bubble laundry in Abu Dhabi, UAE
Job highlights
Posted on October 8, 2018- Professional background in
- Job level Experienced
-
Pays salary of
AED 3,000 - AED 3,500 /month
(Fixed Salary) - Other requirements Male candidates only
Job details
Key duties and responsibilities:
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
• Answer calls professionally
• respond to customer inquiries
• research required information using available resources
• handle and resolve customer complaints
• provide customers with product and service information
• enter customer information
• process orders, forms and applications
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
• complete call logs
• produce call reports
Preferred Candidate:
• Proficient in relevant computer applications
• knowledge of customer service principles and practices
• knowledge of call center telephony and technology
• six months or more experience in a call center environment
• customer service experience
• good data entry/keyboard skills
• knowledge of administration and clerical processes
• relevant product knowledge
• stress tolerance
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Show all questions(Your response will not be saved.)Hiring company
Bubble laundry
With considerable ongoing investment, Bubble are proud to deliver DREAM laundry - a comprehensive 21st century offering managed by our specialist European laundry operating team who bring a vast heritage of knowledge, experience and success, helping Bubble deliver 'simply better laundry'. We operate to internationally recognised standards with accreditation to ISO 9001; our Health & Safety policies are in line with BS OHSAS18001 and we are achieving new environmental standards as we work towards ISO 14001. As we become the UAE's largest and most technologically advanced laundry, our vision is to work with customers to help deliver their brand promises. It's not just about providing a world class laundry service, it's about combining all our expertise with their business aspirations to help everyone achieve greater success.
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Hiring company
Bubble laundry
With considerable ongoing investment, Bubble are proud to deliver DREAM laundry - a comprehensive 21st century offering managed by our specialist European laundry operating team who bring a vast heritage of knowledge, experience and success, helping Bubble deliver 'simply better laundry'. We operate to internationally recognised standards with accreditation to ISO 9001; our Health & Safety policies are in line with BS OHSAS18001 and we are achieving new environmental standards as we work towards ISO 14001. As we become the UAE's largest and most technologically advanced laundry, our vision is to work with customers to help deliver their brand promises. It's not just about providing a world class laundry service, it's about combining all our expertise with their business aspirations to help everyone achieve greater success.
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Diploma in Customer Service Global EdulinkAED 178Duration: Upto 20 Months
-
Telesales Executive John AcademyAED 90Duration: 2 To 3 Hours
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