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Customer Service Officer
Full time at SNS NETWORK (M) SDN BHD in Perak, Malaysia

Customer Service Officer Full time at SNS NETWORK (M) SDN BHD in Perak, Malaysia

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Posted on December 10, 2018

Job details

Responsibilities:

• Execute division policy and ensure full adoption and comply with workflow or standard operation procedures

• Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet.

• Responsible for daily administration duties for the Company to ensure smooth running of daily operation.

• To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution

• Striving to achieve and maintain overall performance adhering to SLA.

• Build up technical skills for professional services and undertake any ad-hoc assignments as and when required.

Requirements:

• Candidate must possess at least a Diploma/Bachelor's Degree in Business Administration or equivalent.

• Required language(s): English, Bahasa Malaysia

• Preferred language (s): Chinese

• Fresh graduates are welcome to apply.

• Organized, strong communication and excellent time management skills

• High level of conceptual, analytical and problem solving skills

• Positive attitude, self-motivated and customer service orientation.

• Applicants must be willing to work in Ipoh


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