Looking for bright young minds interested in starting their corporate journey to learn & self-develop with one of the best healthcare organisations.

If you have an inclination towards Customer Service & are passionate about learning new skills, we need to meet!

To actively engage with the customers on both incoming and outgoing calls and assist them in appointment bookings on ;

Work towards providing an excellent customer experience by going that extra mile on every ;

Maintain overall customer satisfaction levels to ensure the continuous relationship with Practo.

Ensure complete documentation of all activities undertaken with respect to the call log.

Adhere to the Process defined on both Operations and Quality legend

Ability to timely Escalation (Approach to handle issue to understand when to escalate & what will be handled by themselves), attention to detail, ability to research and able to arrive at solution and also challenges the process and come up with different alternatives.

 Fluency required in English & Hindi / Tamil & Telugu