The company is a Singapore based company, offering a one-stop total logistics solutions.

Its expertise includes:

Airfreight & Seafreight (Import & Export)

Transhipment Cargoes

Consolidation Services

Custom Brokerage

Warehouse, Distribution & Packing Services

Projects & Exhibition Cargoes

Cargo Insurance

Warehousing

Responsibilities:

Develop effective customer relationship by providing regular feedback.

Conduct periodic operational review with customers.

Ensure shipment arrangements are made for customers and update shipment status to customers from time to time.

Serve as liaison between customers and various internal departments and vendors where required.

Resolve customer complaints promptly.

Maintain adequate records and prepare necessary reports timely.

Monitor shipment movement; follow up with operations department, compile documents required for operations, follow up and ensure shipment moves smoothly and on time.

Execute SOP and instructions assigned by superior.

Implement customer specific improvement projects as and when required.

Manage projects and coordinate with team members to achieve customer objectives.

Promptly respond to queries from customers, ensure targets are met and manage expectations.

Requirements:

Candidates with experience will have advantage but Fresh Grads will also be considered

Pleasant and friendly disposition with good communication and strong interpersonal skills

Possess problem solving skills

Meticulous and able to multi-task

Willing to work in Bukit Tinggi, Klang