Responsibilities:

Attend to all sales enquiries related to order, schedules or general enquiries and customer complaints through phone calls or emails

Coordinate with laboratory for the arrangement of calibration services including collection and delivery of equipment/instruments as per customer requirements.

Update backorder report and services delivery arrangement status to support sales team and lab department.

Prepare quotations and processing of sales order to ensure on-time delivery.

Ensure all information stated in every business transaction closure from quotation, customer purchase orders, sales order, invoices and matching of selling price are completely checked and verified.

Prepare schedule and periodic sales reports.

Distribution of documents.

Maintain proper filing and documentation system.

Compose correspondence, process new customer registration, maintain and update an accurate database of contacts, client lists and networking

Requirements:

Minimum a Professional Certificate in any field.

Basic knowledge in ISO/IEC 17025, well verse with the requirements and procedures

Ideally possess Account Management Skill, Administration skills

A technical aptitude is preferred, though not a requisite

At least one (1) year of working experiences in sales & marketing or related positions.

Excellent communication and presentation skills in English and Bahasa Malaysia, both written and spoken. Ability to communicate effectively in Mandarin or proficiency in foreign language(s) would be an added advantage.

Possess good team building and interpersonal skills and able to work well/effectively with people at all levels.

Exceptional at building rapport.

Pleasant personality and go-getter attitude

Independent and proactive with a problem solving mind-set

Ability to manage and prioritize multiple tasks and time demands effectively

Customer focused and bottom-line performance driven personality

Willing to work in Klang and willing to travel for work purposes