The position is primary responsible for the overall loan operations management and oversight of the loan operations personnel. Administers system processes and procedures to ensure accurate and timely processing of loans. Leads, trains, and supervises loan operations personnel to ensure that the company meets its goals. Establishes positive working relationship across the ;

Duties and Responsibilities:

• Maintains and demonstrates proficiency on the Paluwal loan system.

• Develops and maintains workflows for all stages of loan input ensuring proper segregation of duties.

• Supervises all aspects of loan portfolio. This supervision includes posting of payments, payoffs, balancing, and disbursing loan funds.

• Participates in the review and the recommendation of operational plans and programs.

• Adheres to all government regulatory requirements. Staying current on compliance and regulations by attending seminars and reading available information. Ensure necessary changes or recommendations have been implemented as directed.

• Interviewing, hiring, and training employees; planning, assigning, and directing work; conducts employee performance management; reviews and approves employee's attendance and adherence to company policy.

• Maintains the highest level of confidentiality will all information obtained.

• Performs other operations management activities as needed.