Customer Service Agent
Full time
through First Place Recruitment Ltd. in
Edinburgh, United Kingdom
Job highlights
Posted on June 10, 2018- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
GBP 1,450 - GBP 1,550 /month
(Fixed Salary)
Job details
Customer Service - is the first line support role. You will be the First Point of Contact for Danish speaking customers responsible for dealing with their inquiries, questions, problems, complaints, etc. You will be in touch with customers via phone, email and/ or chat. Prior to starting he job, you will be provided with a comprehensive training, so that you knew exactly what potential issues you may be facing and what range of solutions you have available. And what if the inquiry is non-standard? You will be also surrounded by the team of experienced professionals, escalation agents, coaches and supervisors, who will always be happy to step in if necessary.
BENEFITS - what other than the training will I get? Plenty!
- Relocation: If you're relocating from abroad, they will give you great Relocation ;
- Medical & Pension: They have a variety of products available, including Discounts on Medical packages, Pension Scheme, Life Assurance
- Great offices: With free parking, chill-out rooms, modern ;
- Food and Drinks: Free tea and coffee, Friday ;
- Development: Excellent Training and Development ;
YOU - they are looking for you to demonstrate the following skills and qualities:
- fluent Danish and English speaker (in spoken and in writing)
- great communication and interpersonal skills
- professional attitude and sense of responsibility
- high level of commitment and efficiency in completing the tasks given
- team-player
- positive, energetic personality
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