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Room Attendant / Housekeeping
Full time at Hotel Jen Puteri Harbour in Johor Bahru, Malaysia

Room Attendant / Housekeeping Full time at Hotel Jen Puteri Harbour in Johor Bahru, Malaysia

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Job highlights

Posted on June 5, 2018

Job details

- Cleans and supplies a minimum of 14 rooms per 8-hour shift, according to procedures.

- Prepares rooms that are blocked for occupancy, prioritizing as instructed.

- Does turndown service, observing established procedures and standards.

- Immediately reports loss or damage of linen, furniture, fixture or equipment to concerned areas for action. Follows through on action, as may be needed.

- Transfers furniture and fixture when and where needed.

- Cleans floors in public areas as assigned, and in accordance with established procedures and standards.

- Disposes trash found in receptacles as well as other areas in a manner consistent with set guidelines.

- Per established cleaning schedules, implements carpet and furniture shampooing using appropriate chemicals and cleaning agents; closely adheres to proper chemical handling procedures at all times.

- Washes windows, walls, ceilings, beams and moulding, properly observing procedures and standards for both cleanliness and safety.

- Rearranges furniture layout upon instruction from Service Manager/Leader or representative.

- Cleans lobby, stairways and corridors, including elevators, ashtrays, furniture, carpeting and light fixtures in accordance with set schedules, instructions and/or need.

- Scrubs, strips, waxes, polishes and maintains hard, resilient floors per schedule, instruction or need.


- Cleans and maintains car park per set schedules, instructions and/or need.


- On a daily basis, checks light fixtures of assigned restrooms and lockers for cleanliness and condition.


- Cleans walls, mirrors, lighting according to cleanliness and hygiene standards and procedures.


- Cleans and scrubs sinks, toilet bowls, urinals and properly observes cleanliness/hygiene standards.


- Mops restrooms and locker floors using authorized chemicals and hygiene procedures.


- Checks availability of restroom/locker supplies to ensure sufficiency of supplies ( hand/paper towels, tissue, liquid soap at all times).


- Installs rollaway beds, baby cots, bedboards and other extra items required by the guests, in manner reflecting the Hotel's standards.


- Gives correct/proper direction and information if approached by guests.


- Assists in carrying luggage when needed.


- Consistently offers all possible assistance to guests.


- Immediately reports and turns over found articles to Housekeeping Office in accordance with established procedures.


- Informs the Duty Manager and/or Security Department if the in-room SDB is left open, and/or valuables are left unsecured. Follows standards and procedures in handling this and similar incidents at all times.

Other benefits

Training, Free Meal, Medical Insurance

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