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Patient Assistance Staff
at Cebu Doctors' University Hospital in Philippines - Cebu City

Patient Assistance Staff at Cebu Doctors' University Hospital in Philippines - Cebu City

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Posted on May 29, 2018

Job details


1. Talks to patients on the phone and arranges appointments for them

2. Makes sure that patients who need immediate care sees the doctor with minimal delay

3. Screens and sorts out mail and documents; responds to routine items not requiring supervisor's attention according to instructions and standard procedures

4. Sets up and maintains office files of patient records, reports, correspondence and miscellaneous information in an organized fashion

5. Takes or transcribes dictation, type medical reports and summaries, patients histories operative notes, manuscripts and letters from rough draft to final copy ensuring accuracy and completeness

6. Operates general office machines to include regular typing and word processing equipment, copy machines, calculators and transcription equipment

7. Answers telephone, screen calls, respond to routine questions and take messages in accordance with physician's instructions

8. Serves as receptionist for office or clinics as necessary, greet patients make appointments or proper referrals according to instructions and procedures

9. Prepares documents and materials for clinics and /or patients admissions as requested

10. Maintains physician's calendar of appointments and schedules, preparing materials and bringing pertinent items and dates to his/her attention as requested

11. Performs other functions and responsibilities which may be assigned by the immediate superior

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