Hostess
Full time
at Nola - Eatery and Social House in
Dubai, UAE
Job highlights
Posted on September 27, 2018Job details
• Taking guest reservation through the phone, emails and social media.
• Assigning and allocating guests using the reservation system
• Fully familiar with the reservation system
• Escort guest to their tables.
• Guiding hostesses and the whole front desk team
• Taking a group booking and organizing events as per the guests requires
• Handling guest comments, utilizing front desk complains and overall guest experience
• Coordinating with the section holders about the guest bookings and the timings
• Informing the team about the reservations timing and guests names.
• Attend the reception to welcome the guests upon arrival and greeting before departure.
• Highlight the VIP guests and inform the superiors and the team
• Taking the feedback from guests about their visit and experience.
• Have the full knowledge of the product, promotions and upcoming events.
• Sending a monthly report to operations manager like 'guest frequency' 'covers breakdown' etc.
• Summarizing main points daily with operations manager
Other benefits
Air Ticket after 2 years
Accommodation
Health Insurance
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