 Minimum 1 year of experience in related field

 Managing large amounts of inbound and outbound calls in a timely manner

 Identifying customers' needs, clarify information, research every issue and providing solutions

 Build sustainable relationships and engage customers by taking the extra mile

 Keep records of all conversations in our call center database in a comprehensible way

 Strong phone and verbal communication skills along with active listening

 Ability to multi-task, set priorities and manage time effectively