Quality Specialist
Full time
through Styracorp in
Ajman, UAE
Quality Specialist Full time through Styracorp in Ajman, UAE
Job highlights
Posted on May 6, 2018- Professional background in
- Job level Experienced
-
Pays salary of
AED 5,000 - AED 6,000 /month
(Fixed Salary)
Job details
o Auditing the transactions of voice/ back office
o Identify the knowledge gaps, process gaps, system gaps & Language gaps and ensure documentation of the work
o Participating in Calibration with Trainer /TL
o Monitor reports and analyze trends to provide inputs for increasing productivity in the shifts
o Take corrective actions by doing data analysis to improve process efficiency
o Ability to do a Root causes analysis and action planning
o Work upon the action plans to improve Call Quality scores
o Good analytical & reasoning skills, working knowledge of MS Office applications, excellent communication (Written also) / interaction skills
o Process orientation, Computer savvy, Strong customer focus
Specification:
o Should have a unblemished character record; having exhibited a high degree of integrity
o Should be willing to work in shifts
o Should have fluency in English & Arabic
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Show all questions(Your response will not be saved.)About this agency
Styracorp
Styracorp Management Services is one the fastest growing Recruiting & Staffing Solutions Companies in the Middle East. It is a private equity funded company, set up by professionals with global industry experience to provide various staffing solutions in The Middle East. Since commencing operations in 2007, Styracorp has grown to provide customized recruiting and staffing solutions that are result oriented and has built strong working relationships with leading MNC's and large local business houses across various sectors.
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About this agency
Styracorp
Styracorp Management Services is one the fastest growing Recruiting & Staffing Solutions Companies in the Middle East. It is a private equity funded company, set up by professionals with global industry experience to provide various staffing solutions in The Middle East. Since commencing operations in 2007, Styracorp has grown to provide customized recruiting and staffing solutions that are result oriented and has built strong working relationships with leading MNC's and large local business houses across various sectors.
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AED 154Duration: 1 To 2 Months
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AED 37Duration: Upto 4 Weeks
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