Hostess
Full time
at a Laimoon Verified Company
in
Dubai, UAE
Job highlights
Posted on October 4, 2018Job details
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's ;
• Meet and greet all guests in a warm and friendly manner, and remain attentive throughout their stay.
• Understand and anticipate customer needs, being attentive but not ;
• Take reservations over the telephone by being informative and ensuring that the correct information is provided to guests at their request.
• Seat customers quickly and efficiently ensuring that their specific requirements have been ; Manage guest's expectations regarding waiting time if a suitable table isn't available and keep guests updated on ;
• Manage the restaurant flow appropriately, including allocation of customers to waiting staff and their sections in the ;
• Assist the waiting staff as appropriate during busy periods without impacting the guest welcome and customer ;
• Have a complete and thorough knowledge of all menu items in order to be able to describe and recommend products to customers.
• See the customer to the exit, thank them and invite them to return ;
• Ensure all administration is completed accurately and in a timely manner, including customer database cards.
• Carry out all additional tasks as requested by management.
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