Technical Support - Antivirus
Full time
through Global Headstart Specialist Inc in
Pasig, Philippines
Job highlights
Posted on March 16, 2018- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
PHP 14,000 - PHP 20,000 /month
(Fixed Salary)
Job details
Qualifications:
• Must be at least Undergraduate of any 2 years course
• With or without experience
• High customer and service orientation
• Well developed communication and analytical skills
• Good problem -solving skills and focus on quality
• Serenity in challenging situations
Job Description:
• Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance
• Guidance of the users to support them in becoming more productive
• Supports in the development of programs to train the customer on how to properly use the products
• Concession of the customer's troubles by recommendation of products, services or procedures
• Evaluation of the systems' problems to recommend enhancements
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